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  Who needs Visa to Vietnam?
Only citizens of certain countries can visit Vietnam without an entry visa (valid for visit within 30 days). Those countries include: most Asean countries, Korea, Japan & Scandinavians (2005). All other citizens are required to get an entry visa before departure (visa issued prior to departure by Vietnamese consulates or embassies) or a pre-approved entry visa (visa is issued on arrival at Vietnam’s International Airports) supplied before arrival in Vietnam.
  What does AnBinh Mean?
“AnBinh” in Vietnamese means “Safe”. Responsibility is the key with AnBinh Travel! We don\'t just pay lip service to the idea of responsible travel - it\'s something in which we believe. It extends to everything we do from dealing with our clients to paying our suppliers.
  How is the booking process?
1) Pick the tour that you like and send us a request to book, amend or ask for price. 2) Having agreed on the price and itinerary, we will make all reservations and let you know by mail when the booking is confirm (within 24 hours). 3) Confirmation will be sent to you as soon as the booking is confirmed with all details such as flight, train, hotel details... 4) Deposit of 30% total tour cost to make right after the booking is confirmed and the balace to be make upon your arrival in Vietnam. In case, you arrive Laos, Cambodia before Vietnam, we require you to make the payment for the balance one week before arrival.
  Can I get cash on my credit card in Vietnam?
Cash advances on credit cards are available at the central Vietcombank in Hanoi, HCMC and other major cities, for which you will be charged around 4%. Hanoi and HCMC also boast 24hr ATMs where you can withdraw cash on MasterCard, Visa and other cards in the Cirrus/Plus networks. In Hanoi, go to the ANZ Bank beside Hoan Kiem Lake; in HCMC both ANZ Bank and HKSB have ATMs.
  Can I speak English in Vietnam?
Everyone in Vietnam seems to be learning English. Standards are relatively high considering the country has only been open for just over a decade. Most young people and many of those working in the tourist industry speak sufficient English to communicate at a basic level. You\'ll find more and better English-speakers in the south - a legacy of the American presence - but even here don\'t expect to find English spoken at small restaurants, in markets or anywhere off the tourist trail. For such situations it will help to have a basic phrasebook.
  Where can I find current exchange rates for Vietnamese money?
Current dong exchange rates are available on the internet. Please try one of the links: http://www.vietcombank.com.vn/ (Bank of Vietnam) You can exchange money at the airport, ther are many different bank available there. You can also exchange at hotels but rates are not as high as the banks
  What is the time difference?
Vietnam is fifteen hours ahead of Los Angeles, twelve hours ahead of New York and seven hours ahead of London, one hour behind Perth and three hours behind Sydney.
  Is there someone pick up me at airport?
Mostly our tour package is airport to airport so check if your airport transfer included or not on our service confirmation.
  Can the driver speak English and act as a guide?
No, he cannot. In Vietnam, drivers are just drivers. Tour guides need to be licensed by the National Tourism Authority. Tour guides are the only persons legally entitled to escort tourists. GV specialises in arranging tours with private drivers and qualified professional tour guides.
  Who Can I contact if I need the immediate help from AnBinh travel?
If traveling with your tour guide, please contact with him first. If not the case, you can contact us as following: Urgent call: +84-938 88 7586 +84-934 27 6968
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AN BINH TRAVEL LIMITED COMPANY
Address : 83 Alley 383 Tam Trinh street – Hoang Mai District – Hanoi city – Vietnam
Tel: (84-4) 3634 2145 Hotline: (84) 93 888 75 86
Fax: (84-4) 3634 3041 - Email: sales@abvietnamtravel.com; abvietnamtravel@gmail.com

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